The Monitoring Association (TMA) welcomed Dynamark Monitoring to its growing list of ASAP-to-PSAP connected monitoring centers, bringing the total number to 29.
Launched in 2011 as a public-private partnership, TMA’s ASAP service is designed to increase the accuracy and efficiency of calls for service from alarm monitoring centers to Public Safety Answering Points and emergency communication centers (ECCs).
Dynamark Monitoring COO J. Keith Godsey thanked the TMA staff, Bill Hobgood, a senior implementation consultant for the ASAP-to-PSAP program, and the company’s own Donia Cook, dealer support manager, for their hard work.
“Dynamark Monitoring is thrilled to go live with TMA’s ASAP-to-PSAP service. The journey, while long, has proven well worth the effort,” he said. “All our processing times have been reduced, which allows our team to provide quicker and more accurate emergency response to our customers. We look forward to adding more locations with our goal to be online with every city across the nation where ASAP-to-PSAP is available.”
Pam Petrow, chair, TMA ASAP-to-PSAP committee, remarked, “With the addition of new companies like Dynamark Monitoring that demonstrate a commitment to excellence in the protection of life and property, our list of ASAP-to-PSAP connected monitoring centers continues to grow. In tandem, TMA’s ability to offer this leading-edge service across the U.S. expands as well.”
Based in Hagerstown, Md., Dynamark Monitoring is a UL, FM, TMA Five Diamond Monitoring Center serving over 1,000 dealers throughout the U.S. Its technologically advanced platform, which includes its Instant Connect Response Platform, enables the company to exceed established industry standards in alarm delivery speed and reliability when seconds count, according to the announcement.
To learn more about the ASAP-to-PSAP service, go here.