A UL work group has been focused on proposed changes to UL 827 that incorporate UL’s Central Station Operator Work from Home Guidelines into the standard.

The Monitoring Association (TMA) is hosting a special Virtual Town Hall panel presentation featuring editors from five different security trade publications, including SDM. 

Monitored alarm users in Onondaga County, N.Y. will experience faster, more accurate emergency dispatches now that the county has launched Automated Secure Alarm Protocol (ASAP) to automate communication between alarm monitoring central stations and Public Safety Answering Points (PSAPs)/ 911 centers.

The new course builds upon TMA’s popular Operator Online Level 1 training program by offering six advanced modules that support the skills and standards of professionalism needed to be an effective contributor in the monitoring center. 

The Monitoring Association (TMA) announced that its annual meeting will be held Oct. 24-28, 2020, in Marco Island, Fla. 

UL now seeks feedback from industry stakeholders that rely on UL certifications as part of their own risk management programs to review the updated guideline revisions, which are intended to better define virtual workplace security measures.

The U.S. Department of Homeland Security Cybersecurity & Infrastructure Security Agency (CISA) released a notice explicitly mentioning the security industry. 

The Monitoring Association (TMA), in partnership with SDM, invite professional monitoring centers to enter the Excellence Awards competition for 2020. 

As a part of their ongoing efforts to keep those in the industry informed in the midst of the COVID-19 pandemic, the Security Industry Association (SIA), the Electronic Security Association (ESA) and The Monitoring Association (TMA) sent a letter to members this morning, March 20. 

For those working in monitoring call centers, the transition to working from home isn’t so easy.