Frontline workers are on edge about their safety and its taking an emotional toll on them, according to a new survey commissioned by Verkada. More than half (58 percent) of frontline workers feel that the threat of physical harm is on the rise, and 40 percent say they are more concerned about personal safety at work than they were a year ago.
A frontline worker is any individual — regardless of education or industry — who works directly with customers, clients or other recipients of services.