Interface Systems, a leading managed service provider, announced that it has expanded its customer offering by integrating the i3 International cloud-based video management and analytics platform into its interactive security operations centers (iSOCs).
Interface iSOCs can now leverage real-time security camera feeds or access recorded footage captured by the i3 platform. The iSOC staff can easily search for video footage, gather video evidence associated with security events, verify alarm events to eliminate false alarms, and provide security escorts when customer store locations open and close. In addition, the integrated solution allows iSOC staff to access microphones and speakers deployed at customer sites to hear and speak to associates via the i3 video feeds.