Editors Angle: Burglar Alarms Looking Good by Comparison
According to Walter Mossberg, â€œThe personal computer industry is on the verge of a crisis.â€ Mossberg, who is personal technology writer for The Wall Street Journal, tells National Public Radio that when it comes to viruses, worms, span and spyware, the big Windows-based technology firms have no good fix. â€œYou really have to spend a lot of your personal time, money, and energy caring for the computer instead of the computer actually doing stuff for you,â€ he says.
People are forced to buy separate programs with no interoperability requiring multiple updates.
â€œItâ€™s as if you were putting a burglar alarm in your house,â€ says Mossberg, â€œand you had to have an entirely separate system for the windows, an entirely separate one for the door, an entirely separate one for the basement, and you went in your house and you had four like alarm panels.â€
Take a BowIn case you missed it, thatâ€™s a significant compliment. Newsweek magazine calls Mossberg â€œthe most powerful arbiter of consumer tastes in the computer world today.â€ Time magazine calls him â€œthe most influential computer journalist.â€ And The New York Times calls him a â€œprotean critic of the new economyâ€™s tools and toys.â€
If your company installed Mossbergâ€™s home security system, you must have done a fine job. If itâ€™s your companyâ€™s job to monitor or to service his home security â€“ by all means â€“ keep up the good work. This is a compliment to cherish. And we all want you to take good care of your customer, the one The Washington Post calls â€œone of the most powerful men in the high-tech world.â€
The Worm Has TurnedThe incidence of burglaries has leveled off for businesses and homes â€“ now at 2.15 million per year nationally. Meanwhile, the nationâ€™s computers are being invaded via the Internet. And the big-time technology companies â€“ geniuses at hardware, software and marketing â€“ are failing at security. Minimal solutions available today are confusing, inconvenient, and too often ineffective.
Compared with security for personal computers, burglar alarms are looking good. Letâ€™s not rest easy. The future of security systems depends not only on influential referrals, but also on confident customers.
â€œPeopleâ€¦ are much less willing to buy new software and try new websites,â€ says Mossberg. â€œThe spirit of exploration that keeps the pc industry growing is at stake unless this gets solved.â€
Letâ€™s take a caution. Security systems need never be confusing, inconvenient or ineffective. Advances in security equipment mean easier-to-use systems for everyone. Take caution, and take a bow.