It’s becoming increasingly commonplace for third-party central stations to offer video monitoring services — sometimes known as managed video services — such as remote video guard tours, video verification of alarm signals and video escort services. But often these services represent a relatively small percentage of the third-party central station’s total revenues.
“It’s not a huge part of our business,” comments Kevin McCarthy, national sales manager for wholesale central station Emergency24, with headquarters in Des Plaines, Ill. The biggest seller is video verification but most of those sales are to areas such as Milwaukee, where local regulations drive demand, McCarthy notes.