In the security industry, meeting a client’s security needs is only half the story. For a full-service central monitoring station like Safe Touch Security Systems, located in Jacksonville, Fla., servicing accounts requires more than effective monitoring and response.
“In a full-service central station, it is really key to have all the information in a single-point entry system,” says Victoria Ferro, president of Kissimmee, Fla.-based Micro Key Solutions. “Having that combination is really powerful for the business owner. It creates efficiency and ensures profitability,” Ferro says.