Every time we at SDM have an opportunity to ask our readers what their greatest business challenges are, the topic of “finding and retaining employees” always emerges as one of — if not the most important — issue that dealers face. It’s particularly true of technical employees, who always seem to be in short supply.
This issue’s SDM 100 Report, a ranking of the largest U.S. security companies by their recurring monthly revenue (see page 61), is not exempt from this predicament. The top 100 companies employ at least 60,000 people full time, of which 26 percent, on average, are in installation and service positions.