RMR is the Holy Grail for security integrators and managed access control is a good way to get it. But many are unsure how to go about it. Here experts offer sage advice and real-world experience.
Managed access control — as well as hosted access control — is an area many security integrators are showing a growing interest in exploring. The benefits are many: a stickier customer, the ability to offer a number of extra services, and the all-important recurring monthly revenue (RMR). Yet, while a few are doing managed access successfully, others try it and decide it is not for them, or not the right time, or think it is too different from their business model.
With the increasing acceptance of cloud services and more manufacturers offering solutions that do the heavy lifting for the integrator on the back end, now is a good time to seriously consider adding managed access to your arsenal. In fact, many say if you don’t, you might be in trouble in a few years as more end users who have come to rely on outsourcing services such as IT and payroll will look to do the same with security.