Eaton Solution Modernizes User Experience
PredictPulse remote monitoring and management service is a completely new user experience for web browsers and mobile devices. Based on customer feedback, the solution is designed to make it easier than ever for data center and IT managers to monitor the health of their power infrastructure and respond to critical events from wherever they may be. The new version of PredictPulse offers a completely redesigned user interface for both browsers and mobile devices. The new mobile portal interface gives users a view into real-time data, trends, events, service history and alarms from any mobile or tablet device, along with a new PulseScore feature to communicate the overall health of a user’s uninterruptible power system. The service features intuitive and easily digestible reports that tell users what happened, where and when. The new PulseScore replaces the previous relative performance index to give users a new and better way to quickly communicate how their devices or locations are performing. It also offers a new notification system, providing SMS text, email and call notifications, as well as manageable notifications for critical alarms and non-critical events. Additionally, it offers a robust cyber security plan built around outbound-only SMTP email without firewall changes or inbound data.
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