RapidDeploy will now directly integrate supplemental emergency data from some of the largest companies in technology and public safety. Google, OnStar, ADT, Priority Dispatch and Rave Mobile Safety are the most recent additions to RapidDeploy’s Unified Critical Response (UCR) ecosystem, which already has partnerships with AT&T, Microsoft, AT&T FirstNet and Esri, among others.
“In order for our industry to thrive and evolve, we need to establish and grow an open and collaborative partner ecosystem,” said Steven Raucher, CEO and co-founder of RapidDeploy. “By joining forces with these tech and innovation power houses, we are one step closer to unifying the end-to-end public safety workflow. This ecosystem is pivotal to transforming voice-centric 911 centers into data-driven organizations.”
With 240 million 911 calls every year, RapidDeploy is providing 911 telecommunicators and first responders with more real-time information and situational awareness to reduce overall response times and save more lives. The company’s cloud-native platform for 911 will democratize public safety so that every 911 agency, regardless of geography or budget, can access innovative technology solutions.
As part of RapidDeploy’s strategy to build and facilitate an open ecosystem to advance public safety, the company never charges technology partners or customers to integrate their data.
RapidDeploy also announced new technology today. The latest version of its RadiusPlus tactical mapping solution is available now to all agencies using RapidDeploy products. This enhanced cloud-native software solution includes a direct data integration with Google. RapidDeploy users will now receive supplemental data faster than before, with richer data, for more 911 calls. This new directly integrated data from the Android Emergency Location Service will enhance situational awareness, which can improve the speed and effectiveness of emergency response.
“Our partnership with RapidDeploy will allow us to electronically transmit critical crash data directly into the Emergency Communications Centers’ ecosystems to facilitate more informed dispatch and enhanced patient treatment at crash scenes,” said Catherine Bishop, senior manager at OnStar Emergency Services.
Through its partnership with ADT, RapidDeploy will enable more efficient and richer data transfer from alarm monitoring centers to 911 communication centers, ensuring that telecommunicators and first responders have more context for each call that comes in.
“Working with RapidDeploy to integrate our residential, small business and commercial alarm monitoring data directly into 911 systems will help improve emergency response efficiencies and effectiveness,” said Donald Young, CIO and EVP of field operations at ADT. “This solution adds to the many ways ADT is innovating enhanced alarm response technology to help protect and connect our customers to what matters most.”
RapidDeploy is also expanding its Lightning Partner Program and adding six new Lightning Partners who will collaborate to democratize public safety utilizing cloud-native technologies. The new Lightning Partners are: Archer (autonomous drone emergency medical supply delivery system); ClimaCell (weather intelligence platform); Niche (records management system for law enforcement); PulsePoint (automatic external defibrillator location data to assist with cardiac arrests); Trainfo (reliable and predictive real-time railroad crossing data); and what3words (global standard for communicating location).
Existing Lightning Partners include GETAC (in-vehicle and body worn cameras), GeoComm (GIS Hosting), Optimum (records management system for law enforcement) and Orion (push-to-talk technology with secure, real-time communication, context and automation).