While security integrators are in business to integrate security systems, often there’s nothing integrated about the business of security itself — from the central stations, interactive service providers and point solutions, to the myriad homegrown systems implemented and jury-rigged together over the years.

How would you rate your ability to operate a security company in a complex environment? The fact is that business-operating complexity may be one reason the security industry is contracting.

Marketing with your Customer Resource Management database is the next step in growing your sales.