Is the smart home market maturing and stabilizing, showing a clear path forward for security dealers wanting to capitalize on the new desires of homeowners to interact with many areas of their home life, including security? Not exactly. But there are definitely signs that it has moved to another level of adoption and interest, making the time ripe for action on the part of those who want to adjust their business model to capture opportunities and revenue in this fast-growing space.

Since 2006, The Monitoring Association (TMA) has been recognizing the top performers in monitoring with its TMA Monitoring Center Excellence Awards (previously called the Central Station Awards). The Excellence Awards, hosted by TMA and co-sponsored by SDM Magazine, recognize exceptional personnel and monitoring centers in the industry (both TMA members and non-members) that are certified by an approved Nationally Recognized Testing Laboratory (NRTL).

An interesting case in the state of Ohio occurred when a deputy sheriff, while responding to an activated burglar alarm (alarm drop) without lights or sirens so as to not alert any intruder in the home, collided with a stopped car.

The Monitoring Association (TMA) announced the onboarding of its 53rd PSAP in the United States: Charlotte County, Fla. Launched in 2011 as a public-private partnership, TMA’s ASAP-to-PSAP service is designed to increase the accuracy and efficiency of calls for service from alarm companies to PSAPs.   

A-Com Protection Services Inc. (ranked No. 57 on the SDM 100) announced a new trade name and logo in an internal launch event at its corporate headquarters in Columbus, Georgia. 

Jade Alarm Company, the only independent, locally owned, UL Certified installation and central station monitoring company in the Kansas City region, is celebrating its 50th anniversary. 

The Security Industry Association (SIA) has released the American National Standards Institute (ANSI)-approved ANSI/SIA CP-01-2019, a security systems standard for false alarm reduction features. The standard leverages technology, industry experience and common knowledge to pinpoint the causes of and decrease the frequency of false alarm dispatches, detailing recommended design features applicable to both residential and commercial properties protected by electronic security systems.

DMP’s 1128 wireless glassbreak detector is designed to detect the shattering of framed glass mounted in an outside wall.

An action was filed by the plaintiff against the State Department of Environmental Management and several of its officers after the officers seized a raccoon.

Emergency24 developed a free service that allows subscribers to acknowledge non-critical signals via two-way text messaging in order to further enhance the customer experience.