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Technology @ Work

Crocker Park Deploys Innovative Security Measure With Knightscope Robot S.A.M.

By SDM Editors
image of SAM in Crocker Park
Courtesy of Knightscope Inc.

Courtesy of Knightscope Inc.

August 13, 2023

Knightscope Inc., a developer of autonomous security robots and blue light emergency communication systems, announced that Crocker Park — a lifestyle center for shopping, dining, playing and living — deployed a K5 Autonomous Security Robot (ASR) at a city within a city spread over 12 blocks in Westlake, Ohio.

Crocker Park added the cutting-edge security enhancement to its safety measures and recently introduced it to the public. This shopping and dining destination is deploying Knightscope’s state-of-the-art robot to further ensure the safety and peace of mind for visitors, residents and tenants alike. The addition of the ASR, affectionately named S.A.M. — the “Secret Agent Man” — represents a significant step forward in reinforcing the security infrastructure at Crocker Park.

With almost 10 million visitors a year, over 1,000 residents and 7,500 employees, the lifestyle center is staying at the forefront of innovation and safety with this advanced security technology to serve as a community “watchdog” and keep the already low crime rate at a minimum. S.A.M. will stroll around Crocker Park, as he is here to help guide you and keep you safe while shopping.

S.A.M., the autonomous, AI-driven robot will be equipped with advanced security capabilities, providing real-time monitoring and proactive responses to potential security incidents. Moving at walking speeds with a 360-degree view, the robot’s daily mission is to deter, detect and report. S.A.M. will also be able to connect you with security if you require help with just the push of a button. Able to travel in any weather condition, S.A.M. will be used year- round as a community crime stopper and serve as an extension of Crocker Park Security Ambassadors.

“We are excited to incorporate Knightscope’s advanced technology into our security operations,” said Sean Flanigan, vice president of security at Stark Enterprises. “Our priority has always been to provide a safe and secure environment for everyone who visits our center, and the Knightscope robot will play a crucial role in enhancing our existing security measures.”

S.A.M. boasts an array of features, including 360-degree streaming/recording video and thermal imaging. Its AI algorithms enable it to detect anomalies and issue alerts to the on-site security team in real-time. This augmentation in security is aimed at deterring potential incidents, ensuring a rapid response to any arising concerns, and fostering a safe and welcoming environment for the entire community. S.A.M. will be focused on security, not as an informational tool, as customers can visit any of the 12 digital kiosks throughout the property for directions and details on the more than 140 to stores or restaurants.

“We are always looking for ways to enhance and elevate our guest experience,” said Stacie Schmidt, vice president of marketing at Stark Enterprises. “SAM is a welcomed addition to the security team as he will help provide guest assistance, peace of mind and safety for our guests and staff. With this high-tech innovation, Crocker Park is living up to our newly awarded accolade: Top 5 Retail Experience Center in the US by Chain Store Age Magazine.”

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Stacy Stephens, executive vice president and chief client officer at Knightscope, said, “Knightscope has proudly fortified the safety and security programs of mixed-use spaces like Crocker Park since 2015. We are delighted Stark Enterprises chose Knightscope to help elevate the experience for those living the Crocker Park lifestyle every day.”


For more information, visit: crockerpark.com/SAM.

KEYWORDS: Knightscope robots

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