Brianna Wilson

AI is reshaping video forensic search, turning hours of footage into minutes of insight. But expectations often outpace reality. This article examines the gap between promise and performance and what security professionals should really expect from today’s AI technology.

SDM went behind the scenes with Mike Barnes, Scott Elkins and Taylor Criddle to discuss the ESA Industry Research Center, a new resource designed to give the security industry a new lens into performance, growth and what’s ahead.

ESX 2026 delivered a mix of inspiration, emotion and practical insights. Attendees explored fire market growth, leadership through failure and cost-effective strategies for thriving in today’s security landscape.

Since its launch in October 2025, the BHX platform has changed how Brinks Home recruits, trains and supports sales professionals by centralizing onboarding, communication and career development tools.

The security and smart home market is experiencing forward momentum, with an uptick in demand for updated systems integrating AI for proactive security and convenient lifestyle. Dealers’ success hinges on keeping up with technology and presenting their value proposition against DIY solutions.

ARS Technical Services implemented NAPCO’s Prima solution to meet the rising multi-dwelling unit demands with faster installs, flexible systems and a better experience for residents. 

In this week’s Security News Roundup, TMA/SDM announce the winners of the 2026 Monitoring Center Excellence Awards, SDM 100 dealers choose their top brands, and the industry celebrates the life and legacy of Jerry D. Howe.

Video health monitoring presents key benefits for integrators: it seamlessly supports RMR, contributes to customer stickiness, and is a no-stress, low-effort deployment.

As visitor management evolves beyond standalone systems, security integrators are uniquely positioned to deliver integrated, scalable solutions that enhance both safety and operational efficiency.