Resideo Home App Makes Whole-Home Professional Monitoring Possible
Resideo Technologies Inc. launched the Resideo Home app, which will make whole-home monitoring possible for the four critical networks of the home — water, air, energy and security. Through these services, homeowners will easily connect with professionals who can help ensure home networks are operating efficiently and can help prevent costly damages, like water leaks and major appliance failures.
“At Resideo, we’re committed to helping homeowners make sense of their homes, and in the process, help professionals modernize and expand their businesses while giving a better experience to customers,” said Mike Nefkens, president and CEO of Resideo. “We do not believe that the critical systems of the home should be a do-it-yourself adventure. Through the new Resideo Home app, we’re going to bring the world of proactive, professional monitoring to the entire home.”
Designed to provide homeowners with a simple, unified platform that connects and manages the home, Resideo will enable the migration of the company’s 6.5 million connected customers, currently spread out among its existing apps, into the Resideo Home app throughout 2020. Users of Resideo’s recently launched Buoy Whole Home Water Controller and Buoy Water Leak Detectors can begin using the new app immediately. In the coming months, Resideo will integrate air products, such as the T Series line of smart thermostats, into the app. By the end of 2020, the app will support Resideo whole-home security systems as well.
A professional version of the app, Resideo Pro, will provide professionals with installation tools, help them better service customers through account management and service calls and provide new business opportunities.
Resideo also announced a new digital experience that can help its network of 110,000 trade professionals — and their 1 million technicians — build business for the future, simplify operations and strengthen relationships with homeowners. The Resideo Pro Portal (http://pro.resideo.com) offers a single destination for product information, product support, access to services and tools to promote and drive leads.
A new training and loyalty program called Resideo Pro PERKS will allow them to access a tiered system of benefits, including strategic partnerships with other pros in Resideo’s network, to take advantage of new business opportunities across the homes’ critical networks, new marketing tools and new video courses.
“Resideo’s value proposition is firmly grounded in the belief that DIY companies are simply not equipped to address the installation and integration challenges due to the vast number of smart home devices on the market,” said Mark Vena, senior smart home analyst, Moor Insights & Strategy. “In addition, to manage critical systems in the home like air conditioning, heating, and energy utilization, advanced technical training and professional-grade equipment is required.”
Visit www.resideo.com for more information.