American Alarm & Audio, a family owned and operated security company in Milton, Fla., has been acquired by Redwire, security specialists in Tallahassee, Fla. ranked No. 50 on the SDM 100 who reported $10,559,724 in revenue in 2018. 

The Cumberland County and Fayetteville, North Carolina Public Safety Answering Points (PSAPs) are the latest agencies to implement Automated Secure Alarm Protocol (ASAP), technology that automates communication between alarm monitoring central stations and PSAPs/911 centers, resulting in faster, more accurate emergency responses for users of monitored alarms.

Allied Universal, a security and facility services company in North America ranked No. 6 on SDM’s Top Systems Integrators Report, today announced the acquisition of Midstate Security, a fully integrated electronic security and monitoring systems company based in Wyoming, Mich., and ranked No. 37 on the Report. Terms of the deal were not disclosed.

Since 2006, The Monitoring Association (TMA) has been recognizing the top performers in monitoring with its TMA Monitoring Center Excellence Awards (previously called the Central Station Awards). The Excellence Awards, hosted by TMA and co-sponsored by SDM Magazine, recognize exceptional personnel and monitoring centers in the industry (both TMA members and non-members) that are certified by an approved Nationally Recognized Testing Laboratory (NRTL).

American Alarm released a five-year study, “Regional Security Report: Five-Year Study of Verified Alarms, 2014-2018,” examining verified alarms in greater Boston and central New England.

When my daughter was in sixth grade, the dad of one of her classmates asked what we had done as parents to give our daughter so much confidence.

The role of the monitoring center operator has experienced several incarnations.

Emergency24 developed a free service that allows subscribers to acknowledge non-critical signals via two-way text messaging in order to further enhance the customer experience.

Cutting-edge technology that delivers what it promises is always a big draw in an industry that relies on protecting life and property.

The topic of video monitoring is hotter than ever, and more and more dealer-owned and central monitoring stations are offering some version of it to customers.