National Monitoring Center (NMC) recently unveiled its new website, designed to support its strategic goal to provide an exceptional experience to dealers and integrators.

SOMEHOW, A YEAR HAS PASSED since the mysterious coronavirus spread to the United States and changed everything as we know it. At first, it seemed like the pause in business would only last a couple weeks. But soon, weeks turned into months, and now here we are, a year later, completely changed as an industry.

Integrators can earn additional RMR by monitoring energy usage via Verdafero's cloud-based data analytical SaaS. 

An assisted living community consisting of several buildings, one of which was used as a residential personal facility for the elderly, experienced a tragic fire. The sprinkler system was protected by a fire protection monitoring service, which had merged with the defendant.

Pro-Vigil polled 124 business operations leaders across a variety of commercial vertical markets to gain an understanding of how the pandemic has impacted their security strategies, including the use of security guards and video monitoring systems. 

These awards recognize monitoring centers and their outstanding personnel who perform in the highest professional manner, demonstrating exceptional service to their customers and community. 

False alarms have long troubled video monitoring stations. With stations in Lafayette and Baton Rouge, La. and Chicago, Ill., Acadian Monitoring Services did better than most in the industry, estimating only two of three alarms received were false.

Jacqueline Brogan, central station manager at Alarm Detection Systems in Aurora, Ill., is The Monitoring Association’s 2020 Central Station Manager of the Year for her work in leading a team of more than 20 operators. She first joined the team in 2012 as an operator, then became a customer service representative in 2015. She returned to the central station in 2019 to take on her current position.

Alarm.com has developed a cellular sensor with virtually no range limitations for monitoring valuable property and assets. 

Central station redundancy and its significance is essential to understand. A select group have maintained redundancy over the years, although UL hasn’t mandated redundancy until recently.