Each year, it seems as though there are new technologies, new products and services, and new standards with which to cope, not to mention a plethora of new laws and regulations that will affect businesses in the coming year, and 2013 will be no different.

As the newly installed president of CSAA, I am grateful for all of the exceptional work of our past presidents, boards and committees. However, I also am mindful of the magnitude of issues facing our association and our industry.