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Michael Hanlon is Senior Director Integrated Security Solutions at Allied Universal. Hanlon has spent 30 years developing programs to optimize business operations, enhance security, control costs and reduce risks. He is a member of the PSA Managed Services Committee. Contact PSA at marketing@psasecurity.com
When security integrators look at 2021 as the year that they hope to grow RMR, remember that being hopeful isn’t a strategy for change and an action plan is needed. IBM and Zoom provide valuable examples to follow.
Like individuals who resolve to lose weight or save more, businesses have resolutions or goals, many of which do not get executed or even incorporated into the upcoming year’s business plan. Just like “I am going to lose weight” needs a resolve to change exercise and eating habits, so too do business objectives require the thoughtful and deliberate strategy to deliver the desired outcome.