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"It is clear [Tim] appreciates the opportunities and challenges we face, the need to put customers first, and the importance of company culture and what that means for talent,” says Security 101 CEO Steve Crespo.
ADT Inc. today announced that Jim DeVries, currently president of ADT, will be promoted to chief executive officer to succeed Tim Whall, who will be retiring on November 30, 2018.
Changes in Protection 1’s culture, execution, services and infrastructure — all centered around the customer — have transformed it from a declining company into an innovative, dynamic force.
Talk to a Protection 1 employee and there is a palpable energy that radiates outward about their job, the company and the customer. Chicago-based Protection 1, has always contained a deep-rooted love for the customer. But while employees embraced the concept, the execution was missing, as Protection 1 experienced declining growth for seven consecutive years.
