The Monitoring Association (TMA) and SDM are pleased to announce the winners of the 2024 Excellence Awards. This year, the awards competition received a total of 32 entries across five categories.

Co-sponsored by SDM, TMA’s Monitoring Center Excellence Awards recognize any FM Approvals, Intertek/ETL or UL-listed monitoring center (TMA members) and outstanding personnel who perform in the highest professional manner, thereby making a significant contribution to the betterment of the alarm industry and the alarm profession while demonstrating exceptional service to their customers and community.

The 2024 winners by category are:

Monitoring Center of the Year – Enterprise

• ADT

Monitoring Center of the Year – SMB

• Stealth Monitoring

Monitoring Center Manager of the Year

• Erik Chalifour, TELUS Security

Monitoring Center Operator of the Year

• Brenda Eichfeld, COPS Monitoring

Monitoring Center Support Person of the Year

• John Turner, ADT

SDM will publish a feature story on this year’s award winners in its August emagazine and online. Entries are judged by a volunteer judging panel appointed by TMA. The five winners were announced during a virtual award ceremony presented on April 18. For past winners and more information, go here.