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Home » Multimedia » Podcasts » SDM Editors' Podcast

SDM Editors' Podcast

SDM Podcast

What's going on in the security industry? Tune in and find out. These broadcasts give you current events, top stories, and in-depth interviews.

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Boon Edam’s Tracie Thomas Discusses the Risks of Turnstile Tailgating

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Duration: 24:00
12-13-2019

Recently, Boon Edam conducted a survey to find out what security professionals think about the risks of tailgating via turnstiles into their facility. Here, Boon Edam Vice President of Marketing Tracie Thomas discusses the results of this survey, and why security industry professionals should care. Find the survey at https://bit.ly/34esLy3.

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Custom Alarm CEO Melissa Brinkman On Getting the Right Employees On the Right Seat of the Bus

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Duration: 19:00
10-30-2019

Custom Alarm is a security company out of Rochester, Minn., that offers fire inspections, connected security, video surveillance, access control and interactive services. Melissa Brinkman’s father Leigh Johnson founded the company, and she came to work at the family business in 1998 after spending several years in management positions in the hospitality industry. She held various positions at Custom Alarm, from marketing, to sales manager, to customer services manager, before being promoted to CEO in 2014. Here, Brinkman talks about the company’s 50th anniversary, working at the family business, why she’s so passionate about customer service, staffing and more.

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Advanced Security Systems CEO Talks the Importance of Customer Service, Why His Employees Received Ritz-Carlton Training

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Duration: 13:00
09-03-2019

Advanced Security Systems, based out of California, is a family owned and operated security and alarm monitoring company that takes pride in its customer relationships. So when President and CEO Chuck Petrusha noticed customer service wasn’t where it should be, he enlisted the help of the Ritz-Carlton company to train his employees and redefine Advanced Security’s service values.

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Guardian Leadership Discusses Brand Refresh

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Duration: 19:00
05-20-2019

On Thursday, May 16, Guardian held the first ever company-wide town hall in its 69-year history to announce a brand refresh and reveal a new logo to its employees and their families and friends. In this exclusive SDM interview, Guardian President Bryan Cipoletti and Vice President of Marketing Kevin Bish discuss these changes, and what they mean for the future of Guardian.

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Three Industry Insiders Talk Sustainability, Going Green on Earth Day

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Duration: 33:00
04-22-2019

In honor of Earth Day, SDM spoke with Morgan Cassidy, LEED Green Associate for ASSA ABLOY, Jonathan Pine, CEO and president of Renova, and John Burke, manager of regional communications for G4S, about the sustainability steps their companies have made.

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SDM’s 2018 Dealer of the Year Interviewed by Local Radio Station

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Duration: 15:00
01-15-2019

Kentucky radio station WEKU-88.9 FM recently interviewed Jeremy Bates, president of Bates Security/Sonitrol of Lexington (SDM’s 2018 Dealer of the Year) about the security industry, trends and what it was like being named dealer of the year! Take a listen here:

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Diebold Security Addresses Dynamic Growth in Commercial Business

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Duration: 9:00
12-03-2013

Diebold Security added more than 30 new national and global commercial customers in 2013. Bill Fitzhenry, vice president of Commercial Sales for North America, Diebold Security, discusses what led to such growth and describes Diebold Security’s strategy going forward.

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