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Home » Topics » Columns » Smart Insights

Smart Insights
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Topical discussions around the smart and connected home topic as well as business insights for security dealers and integrators.

ARTICLES

Dan Dunkel
Integration Spotlight

Secure What You Sell

INTERNET OF THINGS
Sdm0611 integrationintel portimg 01
Dan Dunkel
January 4, 2021
No Comments

There are two unshakeable facts that determine the direction of the security industry. The first is that digital communications have redefined the concept of business risk.


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Smart Insights 2019
Smart Insights

Change is Neverending

Transformation & Trends Amid the Crisis
Helen heneveld sdm
Helen M. Heneveld
December 7, 2020
No Comments

Adoption of new technologies is picking up speed exponentially. In less than 200 years, technology has transformed our lives.


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Smart Insights 2019
Smart Insights

Survive & Grow: Pragmatic Acumen to a Better Life

Living in the New Normal
Helen heneveld sdm
Helen M. Heneveld
November 2, 2020
No Comments

Let’s get personal here — 2020 has certainly been a challenging year. So many things are in turmoil; disruption and uncertainty abound in our personal and professional lives. Business projects plans, and the future, are up in the air. How can we cope and survive, maybe even grow and thrive?


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Parks Associates
Smart Insights

Cherish Your Customers

CUSTOMER SERVICE
Helen heneveld sdm
Helen M. Heneveld
October 5, 2020
No Comments
Given the uncharted and challenging times the world is experiencing right now, the looming question in many people’s minds is, “What can we do to help our company survive?” The answer is simple and focuses on the treasure you already have: clients.
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Smart Insights 2019
Smart Insights

Silver Linings in the COVID-19 Cloud

Innovation
September 1, 2020
No Comments

The coronavirus is impacting business operations and sales in the security industry. It is also dramatically influencing consumer behavior and spending. Parks Associates just released insights based on this summer’s consumer surveys, and found that while spending cuts due to COVID-19 affect most product categories, consumers continue spending on technology for productivity and entertainment.


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HT block diagram_web
Smart Insights

Experience Cinema at Home

Now is the time to explore the home theater business opportunity.
Helen heneveld sdm
Helen M. Heneveld
August 3, 2020
No Comments

Living in today’s uncertain world brings many challenges and changes every day, but it also brings new opportunities for those willing to expand their business offerings and learn new skills. Security companies are trusted by owners to protect and care for their families through system installation and monitoring.


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Smart Insights 2019
Smart Insights

Smart Insights — Finishing the Last 2%

SMART HOME // Project Management
Helen heneveld sdm
Helen M. Heneveld
July 1, 2020
No Comments

We’ve all been there, working long hours to get projects done, eager to mark them off the list. But, often one or more minor things still need attention to actually wrap up a project. Have you ever said, “It doesn’t really matter right now if the cables at the panel are organized and labeled,” or “instructions aren’t written or given to the owners, but that’s OK, we will come back when there’s more time?”


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Smart Insights 2019
Smart Insights

Keeping Essential Employees Safe

Helen heneveld sdm
Helen M. Heneveld
June 1, 2020
No Comments

It is my hope that you and your team are doing well in these times of uncertainty, and I extend my thoughts and prayers to those who have been impacted by the pandemic


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Smart Insights 2019
Smart Insights

Powering the IoT: Preparing for the Technology Revolution

Helen heneveld sdm
Helen M. Heneveld
May 4, 2020
No Comments

There’s a technology revolution coming our way that will alter the use of electricity as we know it. It has the potential to disrupt the construction, remodel, retrofit and installation industries. In particular, it will change the game for security companies — not only with their product offerings, but also installation processes and services.


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Smart Insights 2019
Smart Insights

Finding and Building Qualified Workers

WORKFORCE DEVELOPMENT
Helen heneveld sdm
Helen M. Heneveld
March 2, 2020
No Comments

The plea is the same for every skilled trade industry: “We need qualified workers.” And it’s been going on for a while. It’s not just in the security industry; this is true for electricians, plumbers, HVAC technicians, and construction workers.


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