Articles by Laura Stepanek

Central stations and the monitoring professionals who work there offer inspiration and exemplary ideas to the security industry, through their knowledge, work and achievements.  

Today it’s all about bringing video alarms into a central station, where they are acted upon in real time by a real agent. It’s made possible through artificial intelligence, which delivers precise detection with fewer false alarms, and the ability to prevent incidents before they occur. 

Whether or not it provides a recurring revenue stream, monitoring the ‘health’ of network security devices or even the entire network is an essential service for security integrators to offer to their clients. It can help users manage uptime and ward off potential issues.

Like the airspace it protects, counter-drone solutions are a big-sky opportunity for security integrators to expand the scope of security services they currently offer further into the perimeter.

Security integrators discuss their role in the electronic locks and door hardware market, from the factors impacting growth, to best practices on the job, to lessons learned the hard way.

The pandemic has shown the importance of being prepared for unexpected emergencies, and has given emergency communications systems a new role in helping people in the commercial and educational worlds.

The upshot of the interest in thermal cameras for health screening during the pandemic is that it raised awareness of thermal technology for use in a wider scope of applications

Although they are only just getting their start in the security industry, security robots, surveillance drones and airspace security (counter-drone or drone defense) solutions hold significant opportunity for the right security integrators.

WHENEVER A SECURITY DEALER OR INTEGRATOR can add value to a traditional security system through a service, there is an opportunity to offer it as a chargeable service to generate recurring monthly revenue (RMR).

It has been a long and arduous year since the U.S. Department of Health and Human Services, on January 31, 2020, issued its declaration of a public health emergency related to COVID-19. As the virus pillaged its way around the world, it caused commercial establishments within many segments to quickly shut their doors.