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Home » Authors » Laura Stepanek

Articles by Laura Stepanek

Security Integrator Project Highlights

SDM’s Top Systems Integrators describe the sophisticated and creative solutions they provided to their clients last year.
Laura Stepanek
July 1, 2017

This issue features the 22nd annual Top Systems Integrators Report, a ranking of the largest security integrators by their North American systems integration revenue.


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Most Popular Brands Among the 2017 SDM 100

Most Popular Brands Among the 2017 SDM 100

Which suppliers do the largest security dealers use? This SDM 100 brand-usage report lists the manufacturers and distributors that earn their business.
Laura Stepanek
June 1, 2017

The security industry looks to the SDM 100 — a group of the 100 largest security companies ranked by their recurring monthly revenue (RMR) — as a wellspring of industry trends and operational best practices.


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Dealer Financing Programs Produce Profit

It’s an old axiom, but it holds up well. Money follows the security industry because the security industry delivers results. And while many things haven’t changed about how security dealers get financing, a few new trends are starting to emerge.
Laura Stepanek
June 1, 2017

In this month’s feature article, “Financial Services: What’s Changed, What Hasn’t,” author Joan Engebretson focuses on some financing facts that are well known to security dealers  as well as some lesser known facts, such as that interest rates are expected to increase soon.


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Top of the Heap SDM 100 2017

2017 SDM 100: 27th Annual Report

To stay on top of this ever-expanding market, SDM 100 dealers will need highly skilled technical talent.
Laura Stepanek
May 11, 2017

The result of the 2017 SDM 100 was upbeat: Collectively, the industry’s 100 largest security dealers grew their recurring monthly revenue (RMR) 18.4 percent, from $612 million to $725 million, last year.


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Where Have all the Techs Gone?

The challenge security dealers are having finding qualified technicians spans multiple industries.
Laura Stepanek
May 2, 2017

Every time we at SDM have an opportunity to ask our readers what their greatest business challenges are, the topic of “finding and retaining employees” always emerges as one of — if not the most important — issue that dealers face.


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Following Trends in the Access Control Space

In this access control-themed issue, check out the many articles that can help you keep tabs on trends in access control technology and business models.
Laura Stepanek
April 1, 2017

As in past years, the April issue of SDM centers on the theme of access control.


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What Fast Innovation Means to Security

With lightning-fast tech innovation that is challenging the norms of customer services, how can the industry come out on top?
Laura Stepanek
March 1, 2017

If you’ve run a security business for a long time then you know operations as well as the back of your hand.


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buchanan17

Barnes Buchanan Conference Examines Growth Rates of MSOs, DIY Sectors

Laura Stepanek
February 23, 2017
There were few surprises, but great detail provided by Michael Barnes in his “Security Alarm Industry Overview” presentation to attendees of the 2017 Barnes Buchanan Security Conference, held February 9-10 at The Breakers in Palm Beach, Fla.
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Admiring Inauguration Security & The February Issue

What doesn’t stand out as overtly conspicuous is the massive security effort that goes into an event of this nature.
Laura Stepanek
February 10, 2017

The Presidential Inauguration is taking place at the time of this writing and two things at first stand out to me as I begin to watch the coverage: First, how time-honored traditions — such as the swearing in of the president-elect, the benedictions, and the playing of the military bands — play such an important role in our society in times of transition.


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Central Station Manager Discusses Success

Award-winning central station manager Michelle Lindus talks about leadership, and how she uses every procedure, policy and initiative to keep customers first.
Laura Stepanek
January 17, 2017

Michelle Lindus, central station manager at Vivint Inc.’s headquarters in Provo, Utah, is the winner of CSAA’s 2016 Central Station Excellence Award for Manager of the Year.


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