Zenitel and Feenics announced the integration with Zenitel’s ICX-AlphaCom platform and the Feenics cloud-based access control solution. The integration is the enhancement and extension of a long-standing partnership between both companies. The integration enables security teams to both speak and listen and allow access to facilities and unmanned entry points, while optimizing processes and their actionable responses to incidents. 

“Our customers need a security and safety solution that helps them to mitigate everyday risks,” said Jeff Ross, director of marketing, ACRE Americas. “The ability for our access control solution to easily integrate with Zenitel’s ICX AlphaCom interface will provide building owners more insight and control into securing their buildings and facilities.”

Kelly Lake, director of strategic alliances for Zenitel, said, “This product integration meets the everyday needs for intelligent critical communication within access control. It’s an example of two great companies working together to meet a market demand, and we look forward to showcasing it to security leaders.”

The Feenics/Zenitel product integration also provides improved situational awareness by uniting real-time live audio, video, and alarm monitoring. Operators now have information for faster, better, and more informed decisions when responding to alarm activity. Key integration features include easy call handling, an audit trail, integrated audio and video and door release, clear communications, advanced cybersecurity, and more. 

For more information, visit https://www.zenitel.com/integrations/icx-alphacom-intercom/feenics-cloud-based-access-control.