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Access Control & IdentificationTechnology Solutions & SkillsTechnology Solutions

Connect ONE Offers New Service Levels for Cloud-Management Service

By SDM Editors
Image of Connect ONE's service levels.
Image courtesy of Connected Technologies.

Image courtesy of Connected Technologies.

October 31, 2024

Connect ONE has introduced a new, one-time base price with no recurring monthly fees to integrators for its ESSENTIAL service level, providing a pathway to cloud system management for small commercial and residential clients. Connect ONE’s three service levels include ESSENTIAL, ESSENTIAL+ and PRO.

Connect ONE’s ESSENTIAL Service for up to five users includes these capabilities, for a start-up fee and without monthly charges: desktop and mobile apps; emergency response platform for first responders; technician SmartTest; detailed reporting and management of users/codes/system settings; instant notifications; pop-up alerts; and GeoView system mapping to Google Maps. In addition, security and access control system users have access to real-time event viewing; arming and disarming/zone status/bypass; door locking/unlocking/lockdown; device output control; and live video and playback with compatible NVR.

For those who wish to add services or upgrade to more capabilities, such as door access reporting or non-alarm zone status logging, additional charges and a recurring monthly fee would apply. According to the announcement, the pricing structure is designed to give integrators additional project possibilities and the flexibility to introduce smaller customers to the cloud system without recurring monthly charges.

“This new fee structure will help get more customers comfortable with Connect ONE, with the ability to expand the basic service into additional capabilities,” said Dan Simon, managing partner, Connected Technologies. “Security integrators can compete with some of the free apps on the market and can change the application as necessary. Other apps are bare-boned and don’t allow for expansion, often putting integrators in the position of starting over with a new interface.”

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KEYWORDS: cloud cloud management Connect ONE

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