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Technology Solutions & SkillsTechnology Solutions

Connect ONE Emergency Response Platform Delivers Ready Access to School and Campus Buildings

By SDM Editors
Connect ONE ERP tablet
Photo courtesy of Connect ONE.
October 8, 2025

Connect ONE designed its new Emergency Response Platform (ERP) for first responders, school resource officers (SROs) and responsible parties to gain access to campus buildings to assess alerts and potential threats in an emergency. With the ERP, first responders and SROs can view cameras, unlock doors and outputs, activate task functions, initiate lockdown, and see recent activity.

The Connect ONE ERP unifies multiple school systems into one interface without separate site log-ins. Integrators can offer 911 and dispatch centers viewing and access control of schools to assist responders during critical threats. The cloud platform ERP provides a separate agency login with specific designated permissions for first responders, who can only see customer site locations shared by the security dealer.

“The Emergency Response Platform allows Connect ONE dealers to partner with local law enforcement by providing the tools they need to diffuse an emergency quickly and effectively with powerful information to view and control facility security,” said Dan Simon, technical director, Connected Technologies. “It’s a great solution to heighten safety and create safer experiences for the public, while ensuring you keep a customer long-term with a valuable service.”

Nightwatch Security & Telephone LLC, Sedalia, Mo., has implemented the ERP at several of the area’s school districts serving more than 5,000 students. Nightwatch owner Jeff Kesterson said it’s simple to update proximity key fobs and input agency officer’s access codes to stay current with staffing changes or modifications to permissions. “First responders and SROs maintain access to schools with proximity access control key fobs, but staying current with staffing changes was unwieldy before the ERP,” he said.

Commander Joshua Howell, Operation’s Support Bureau, Sedalia Police Department, added, “Ease of administering credentials was important and adding or removing personnel from the system was clunky before the ERP. Instead of logging into all the school systems separately, we can look at everything in one place.”

Viewing and controlling options are also available via Connect One’s GeoView System Mapping, a real-time Google mapping feature which adds the capability of seeing floorplans of the building along with point and click control of doors and cameras. Dispatch can respond to officers onsite and unlock doors for quick entry by clicking on GeoView’s map and door icon.

Other features of the ERP include:

  • A single application screen to add or remove agency personnel system codes/access credentials from shared customer systems.
  • System codes are included in profile templates, so permissions come pre-defined for simple additions by the agency.
  • Permissions may only be modified by the dealer to prevent misconfiguration; customers will maintain the ability to view the permissions without making changes.
  • Activity by agency personnel is reviewable by the customer in reporting and notifications.
  • Integrates with intrusion, access control, video, fire, temperature, humidity, MNS, environmental and weather systems.

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KEYWORDS: Connect ONE platform

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