As highlighted in i PRO’s 2026 industry outlook, advances in AI, edge computing and cloud-based security systems only deliver value when deployed and managed by skilled professionals. Addressing the industry’s skills gap is therefore critical to ensuring these technologies are used securely, responsibly and effectively. i-PRO University introduces brand agnostic technical and sales training designed to strengthen the overall capability of the physical security industry. The training addresses best practices for deploying AI-enabled cameras, network configuration, cybersecurity hardening and consultative selling techniques applicable across modern security platforms.

“i-PRO University provides a fresh approach to training physical security professionals with the goal of building and sustaining professional development and the continued growth of our industry,” said Adrian Voorkamp, director of learning, i-PRO. “This innovative training includes brand-agnostic courses which are open to our network of i-PRO certified partners as well as any resellers, consultants, A&Es and individuals who wish to strengthen their skillsets and advance their careers.” 

i-PRO University provides a practical framework for onboarding new personnel faster, strengthening technical expertise and improving sales performance. The program consists of two primary learning tracks at the associate, professional, and expert levels:

• Technical training covers product-agnostic fundamentals alongside detailed instruction on i-PRO technologies and platforms, preparing integrators to design, deploy and support modern AI-enabled edge systems built on open platforms and containerized applications. As these devices become more powerful and customizable, the program equips participants with the practical expertise required to manage increasingly sophisticated environments. Cybersecurity is embedded throughout as an ongoing operational discipline, with focused training on secure device configuration, firmware management, network segmentation and long-term lifecycle support.
• Sales training focuses on consultative selling in an era of converged security and IT, helping resellers articulate ROI, operational insights, risk mitigation and compliance value rather than competing solely on hardware specifications.

Training is delivered through flexible, blended learning models, including on-demand eLearning, on-site classroom instruction, virtual sessions and hands-on labs. The BICSI-accredited courseware is designed and structured to drive individuals’ professional development, enhance business operations and improve knowledge of current system technologies within a flexible training platform.