Totem, an operator of Latin American advanced video monitoring operations, announced its continued expansion into the North American security market, offering monitoring centers in the U.S., Canada and Mexico a verified solution for 24/7 remote video monitoring and scalable operations support.

Totem provides an extension of monitoring centers’ operations staffed by trained security operators, powered by advanced video analytics and backed by redundant infrastructure supporting over 10,000 cameras across commercial and industrial environments.

“U.S. monitoring centers need partners they can trust to deliver consistent, high-quality service, not just lower costs,” said Luis Fernando Uribe Blum, CEO, Totem. “Totem has built a proven infrastructure and trained operations team that functions as a seamless extension of any central station. Our goal is to help North American providers scale confidently without compromising the level of service their clients expect.”

Brivo, a global company in cloud-native AI-driven physical security, uses Totem as a verified monitoring partner. Through this partnership, Totem’s operators support remote video monitoring services integrated directly into the Brivo Security Suite, providing human verification of AI-flagged events to reduce false alarms and ensure rapid, accurate incident response.

Totem’s monitoring operations are designed to integrate directly with U.S. monitoring centers, offering flexible service that complements existing teams and workflows. Core support includes video alarm verification, remote video monitoring, scalable capacity and vertical expertise.

Totem combines trained human operators with a suite of advanced monitoring technologies, including AI-assisted video analytics, license plate recognition, facial recognition, perimeter detection, occupancy monitoring and access control integration. This layered approach enables faster event detection, fewer false alarms and more reliable incident escalation.