Michael Surabian, president and owner of Crystal Alarm, is now a full-time member of the sales and customer service team at American Alarm, reported William McLaughlin, president of American Alarm.
Surabian is planning to spend more time with customers designing systems and upgrades using exciting new security technologies.
â€œIâ€™m proud to join forces with a reputable company thatâ€™s family owned and operated as opposed to a larger, non-personalized conglomerate,â€ Surabian emphasized.
â€œI know the owners of American Alarm (Wells Sampson and Lou Sampson) well, having grown up with them,â€ Surabian revealed. â€œWe share similar values and goals. Since both Crystal and American Alarm were founded in Winchester and have a large clientele in the area, I am confident that my customers will receive the best possible care.â€
With more than 16,000 residential and commercial customers throughout central New England, American Alarm specializes in integrated systems for security, fire warning, card access control and video surveillance. The company was founded in 1972 by Richard Sampson, chairman. n
Discussing the merger of Crystal and American Alarms are (from left) Lou Sampson, chief financial officer, American Alarm; Michael Surabian, former president/owner of Crystal Alarm and now a technical advisor at American Alarm; and Wells Sampson, vice president of sales and marketing, American Alarm.