When a company adds software sales to those of hardware, one assumes the hardware is computer equipment. But over the more than 50 years of its existence,Boyle and Chase Inc., Hingham, Mass., always has sold locks and associated hardware, but now it is emphasizing access control products, electric strikes, electromagnetic locks and additional access devices.
Founder Tony Rotondi started with a small paint, wallpaper and hardware storefront in Hyde Park, Mass. Now the worldwide distributor of 20 major lines of commercial and decorative hardware is run by Tonyâ€™s son, Michael, who is the companyâ€™s president.
This evolution from locks to electronics is a natural progression, maintains J.R. Hentschel, Boyle and Chaseâ€™s director of access control.
â€œAccess control is our biggest growth area currently,â€ Hentschel asserts. â€œFor years people have depended on us for decorative and commercial hardware. Now we are bringing the same expertise to access control and the electrified hardware area.
â€œWeâ€™ve always had it in the background, but obviously the way the market is changing, we want our customers to be able to depend on us in that area,â€ he declares. â€œAs we move forward with technology, every single distributor if they want to survive has to switch to the electronic because thatâ€™s where everything is headed. Why would you re-key 100 locks when you could add access control and simply do it once by changing the code? Itâ€™s a bigger expense at first, but itâ€™s easy to see why people are turning that way.â€
What his company has been bringing to the marketplace are quality products provided efficiently with a high level of customer service and expertise, Hentschel declares.
â€œPeople appreciate good quality and a good product,â€ he insists. â€œThatâ€™s something thatâ€™s always going to be important.â€
For more information, visitwww.boyleandchase.com.