SDMmag logo
search
Go to Ask SDM AI
cart
facebook twitter linkedin youtube
  • Sign In
  • Create Account
  • Sign Out
  • My Account
SDMmag logo
  • NEWS
  • PRODUCTS
  • TOPICS
    • Access Control & Identification
    • Integration & Network Solutions
    • Life Safety & Fire Alarm
    • Monitoring
    • Smart Home
    • Trends & Industry Issues
    • Video Solutions
  • COLUMNS
    • Digital Shuffle
    • Editor's Angle
    • Insider News & Business
    • Integration Spotlight
    • Marketing Madmen
    • Security & the Law
    • Security Comings & Goings
    • Security Networkings
    • Technology @ Work
    • Technology Solutions & Skills
    • SIA Waypoints
    • Cybersecurity Chronicle
  • EXCLUSIVES
    • Annual Industry Forecast
    • Dealer of the Year
    • Project of the Year
    • SDM 100
    • State of the Market Series
    • Systems Integrator of the Year
    • Top Systems Integrator Report
    • TMA Excellence Awards
  • BLOG
  • MEDIA
    • Videos
    • Podcasts
    • Polls
    • White Papers
  • EVENTS
    • Industry Calendar
    • Webinars
  • MORE
    • Classified Ads
    • Newsletters
    • SDM Store
    • State of Security eBook
    • Sponsored Insights
  • BUYERS GUIDE
    • Buyers Guide
    • Take a Tour
  • EMAG
    • eMagazine
    • Archive Issues
    • Monitoring Today
    • Advertise
  • SIGN UP!

Video & Interactive Services Launched for UCC Customer

January 1, 2011

Dealers seeking new services can now come to United Central Control (UCC), based in San Antonio, Texas, for an expanded set of technologies to offer their customers. In early October, UCC launched its UCC iConnect platform, which will expand beyond the typical fire and burglar alarm monitored services. The new platform includes video monitoring and interactive technologies.


“We’re launching a brand with an array of new services, which gives our dealers and customers a broader number of options to choose from. This increases customers’ choices,” said UCC senior vice president Mark Matlock.


UCC is partnering with SureView Systems and Oz Vision to provide some of the new services.


The software for the platform comes from SureView, and their president, Scott Haugland, observed, “Our software platform integrates a wide variety of manufacturers’ DVRs into one platform using a universal set of commands to control the DVR. This broad integration allows the central station to manually integrate multiple manufacturers’ DVRs into the central station’s automation system.”


Matlock emphasized, “We’ll be able to monitor from an existing customer’s DVR. That’s a big deal.”


Because DVRs all have different command sets, they need to be integrated into the central station for consistency. “It can get crazy real quickly if you have even 10 separate DVR command structures, so you can imagine what it’s like if you’re trying to monitor over 100,” Matlock described.


“This proprietary automation system gives UCC a universal tool kit to handle diverse video signals coming into our station. This is a big step for UCC in terms of expanding the services our customers are seeking,” he said.


For information, visit www.teamucc.com.

Looking for quick answers on security topics? Try Ask SDM, our new smart AI search tool. Ask SDM →

Share This Story

Looking for a reprint of this article?
From high-res PDFs to custom plaques, order your copy today!

Recommended Content

JOIN TODAY
to unlock your recommendations.

Already have an account? Sign In

  • SDM 100

    SDM 100: Top 100 Security Dealers of 2026

    The top 100 security dealers navigated a complex...
    Exclusives
    By: Karyn Hodgson
  • Security camera

    State of the Market: Video Surveillance

    As video surveillance shifts from siloed systems to...
    Exclusives
    By: Brianna Wilson
  • 2026 Industry Forecast

    SDM 2026 INDUSTRY FORECAST

    Rapid technology advances meet shifting economic...
    Annual Industry Forecast
    By: Karyn Hodgson
Manage My Account
  • SDM Newsletters
  • Online Registration
  • eMagazine Subscriptions
  • Subscription Customer Service
  • Manage My Preferences

More Videos

Sponsored Content

Sponsored Content is a special paid section where industry companies provide high quality, objective, non-commercial content around topics of interest to the SDM audience. All Sponsored Content is supplied by the advertising company and any opinions expressed in this article are those of the author and not necessarily reflect the views of SDM or its parent company, BNP Media. Interested in participating in our Sponsored Content section? Contact your local rep!

close
  • Doctor examining child patient with mother present in medical clinic
    Sponsored byHID

    The Human Side of Hospital Security: How Modern Visitor Management Protects People First

Popular Stories

Video surveillance camera

Why Video Health Monitoring Is a ‘No Brainer’

ESA Board of Directors Q2 26 Elections

Electronic Security Association Announces 2026 Board of Directors Election Results

TMA & SDM Logos

Becklar, Elite & Puget Win 2026 TMA/SDM Monitoring Center Excellence Awards

SDM Dealer of the Year 2026 Promotion

Poll

What’s the most promising trend in the industry?

What’s the most promising trend in the industry?
View Results Poll Archive

Products

Physical Security Assessment Handbook An Insider’s Guide to Securing a Business

Physical Security Assessment Handbook An Insider’s Guide to Securing a Business

See More Products
SDM 100 2026 Rankings

Related Articles

  • ADT; interactive services, security integrators

    Making Interactive Services Work for You

    See More
  • Tyco Security Products Partners With Alarm.com for Global Rollout of Interactive Services

    See More
  • ESA Announces SECURE+ Effort for Security Plus Interactive Services

    See More

Related Products

See More Products
  • intelligent

    Intelligent Network Video: Understanding Modern Video Surveillance Systems

  • security culture.webp

    Security Culture: A How-to Guide for Improving Security Culture and Dealing with People Risk in Your Organisation

  • digital.jpg

    Digital Video Surveillance and Security 2nd Edition

See More Products

Related Directories

  • UCC - United Central Control

    United Central Control (UCC) has provided nationwide contract alarm monitoring services for 900+ dealers and their 380,000+ customers since 1982. In addition to high-quality monitoring services and exceptional dealer support, UCC offers our dealers a variety of in-demand services and integrations to help dealers grow their business and increase their RMR. Much more than just a monitoring station, UCC takes an active interest in our dealers' success. Call us today for more information on becoming a UCC dealer. UL Listed: UL2050, UUFX, CRZM, CVSU
×

Be in the forefront of security intelligence when you receive SDM.

Join over 10,000+ professionals when you subscribe today.

SIGN UP TODAY!
  • RESOURCES
    • Advertise
    • Contact Us
    • Directories
    • Store
    • Want More
  • SIGN UP TODAY
    • Create Account
    • eMagazine
    • Newsletter
    • Customer Service
    • Manage Preferences
  • SERVICES
    • Marketing Services
    • Reprints
    • Market Research
    • List Rental
    • Survey/Respondent Access
  • STAY CONNECTED
    • LinkedIn
    • Facebook
    • YouTube
    • X (Twitter)
  • PRIVACY
    • PRIVACY POLICY
    • TERMS & CONDITIONS
    • DO NOT SELL MY PERSONAL INFORMATION
    • PRIVACY REQUEST
    • ACCESSIBILITY

Copyright ©2026. All Rights Reserved BNP Media, Inc. and BNP Media II, LLC.

Design, CMS, Hosting & Web Development :: ePublishing