Dealers in Maryland watch a video promoting the competitive advantages of COPS Monitoring’s six hot redundant load sharing central stations. The video was produced without branding so COPS dealers can use it on their website.


ISC East booth No. 365 —  COPS Monitoring, Williamstown, N.J., a nationwide provider of wholesale alarm monitoring services, wrapped up its tour of dealer meetings at its six central stations located in N.J., Fla., Ariz., Tenn., Texas, and Md.

COPS Monitoring hosts dinner meetings at each of their central stations each spring and fall. Dealers interacted directly with COPS’ executive management while they received detailed information on new products and services, as well as ways to leverage the range of competitive advantages that being a COPS Monitoring alarm dealer gives them over their competition. Participants also learn about planned enhancements and have the opportunity to give input on how future services can be developed to best serve the needs of COPS’ dealers and their customers.

The semi-annual dealer meetings delivered valuable information about industry trends and created a venue where dealers shared best practices with other industry professionals, state and local associations, vendors, and other COPS dealers.

“Our meetings are about more than just information and education,” said Jim McMullen, president and chief operating officer of COPS Monitoring. “We believe that an important element to building strong business relationships is through face-to-face interaction whenever possible. This foundation is largely the reason that we strive to create opportunities such as dealer meetings, training, and appreciation events so we can connect with our dealers throughout the year.”

Topics of the Fall 2013 Dealer Meetings included information about the benefits of COPS’ exclusive relationship with the SS&Si Dealer Network, demonstration of MPower Me — computer, tablet, and smartphone access that can be private labeled with dealers’ brand, TeleMax dealer messaging service, discussions on managed access, mobile PERS, ways to prepare for the sunset of 2G, planned enhancements of COPS’ services, information about COPS’ upcoming Dealer Bonanza at ISC West, various topics on licensing, and more.