The Telguard Installer Tools app for iPhone and Android smartphones is designed to help Telguard security dealers more quickly and efficiently install Telguard products and solutions.
By using the same credentials as the Telguard dealer portal, the free app enables technicians to quickly and efficiently service customers. With the app, a technician can register or replace Telguard devices, check signal strengths, access diagnostic tools, leverage a barcode scanner reader and more, all while eliminating desk time.
“For years Telguard has been focused on consistently delivering the tools security dealers need in order to stay ahead of the 2G sunset. From offering [a] complete line of cellular alarm communicators for 3G/4G and CDMA networks, to the new Telguard Installer Tools app, Telguard believes in easy installation and RMR protection,” said Shawn Welsh, vice president of marketing and business development, Telguard. “Whether it’s for a 2G swap-out or a new customer installation, the Telguard Installer Tools app speeds up an installer’s time onsite without burdening the back office.”
With the app, installers can:
- • quickly swap Telguard communicators by using the app’s barcode scanner to capture each unit’s serial number;
- • add upsold features and interactive services at the last second;
- • easily test the signal strength of any new or existing Telguard device onsite; and
- • verify the wiring and operation of HomeControl Flex (formerly Telguard Interactive).
The combination of the Telguard Installer Tools app and Telguard’s Upgrade Incentive program make swapping 2G cellular alarm communicators easier than ever. The barcode reader, which uses the smartphone’s camera, captures the device serial number, and with one button a 2G device is swapped for a Telguard product for 3G/4G or CDMA networks.
Visit www.telguard.com for more information.
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