Viakoo’s PennyAlert for Video Security service automatically diagnoses and sends corrective recommendations as an automated ticket alert to subscribers’ smartphone app when a video stream not recording is detected. PennyAlert is a penny per day per video stream with no software to maintain and no sensors to place, read or interpret. The service provides automated application-aware diagnostics and recommends corrective actions and is designed to help eliminate video downtime and reduce associated costs while ensuring optimum surveillance system performance and stability. It is ideal for a wide range of users and service models. With PennyAlert, integrators can manage multiple customers from a single platform, making customer support streamlined and proactive while greatly enhancing their service offering.

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