SDMmag logo
search
Go to Ask SDM AI
cart
facebook twitter linkedin youtube
  • Sign In
  • Create Account
  • Sign Out
  • My Account
SDMmag logo
  • NEWS
  • PRODUCTS
  • TOPICS
    • Access Control & Identification
    • Integration & Network Solutions
    • Life Safety & Fire Alarm
    • Monitoring
    • Smart Home
    • Trends & Industry Issues
    • Video Solutions
  • COLUMNS
    • Digital Shuffle
    • Editor's Angle
    • Insider News & Business
    • Integration Spotlight
    • Marketing Madmen
    • Security & the Law
    • Security Comings & Goings
    • Security Networkings
    • Technology @ Work
    • Technology Solutions & Skills
    • SIA Waypoints
    • Cybersecurity Chronicle
  • EXCLUSIVES
    • Annual Industry Forecast
    • Dealer of the Year
    • Project of the Year
    • SDM 100
    • State of the Market Series
    • Systems Integrator of the Year
    • Top Systems Integrator Report
    • TMA Excellence Awards
  • BLOG
  • MEDIA
    • Videos
    • Podcasts
    • Polls
    • White Papers
  • EVENTS
    • Industry Calendar
    • Webinars
  • MORE
    • Classified Ads
    • Newsletters
    • SDM Store
    • State of Security eBook
    • Sponsored Insights
  • BUYERS GUIDE
    • Buyers Guide
    • Take a Tour
  • EMAG
    • eMagazine
    • Archive Issues
    • Monitoring Today
    • Advertise
  • SIGN UP!
MonitoringColumnsSecurity & the Law

No Duty Owed to Tenant

By Lessing E. Gold, Contributing writer
November 1, 2016

A question that frequently arises is the rights of a tenant against an alarm company where the tenant has no agreement with the alarm company but the alarm company provides service pursuant to an agreement with the landlord. That issue came up recently in a court case in the state of Pennsylvania.

The plaintiff was a tenant at the industrial center. The alarm company had no contract with the plaintiff, but had a contract with the owner of the building. The contract provided, among other things, that the alarm company was not acting as an insurer. The alarm company did not install the fire or burglar alarm system, but served as a dealer for an alarm monitoring company, which monitors the signals received from the building.

The plaintiff brought the action as a subrogation matter seeking to recover damages against the alarm company from a water loss caused by a roof collapse. The roof collapse resulted in a ruptured pipe in the sprinkler system whereby water discharged on to the premises, causing the damage.

The defendant alarm company filed preliminary objections and moved to have the case dismissed. The lower court entered an order granting the defendant’s preliminary objections and dismissed plaintiff’s complaint. The plaintiff then appealed.

In deciding the case, the appellate court indicated that the mere happening of an accident does not establish negligence or raise any inference or presumption of negligence on the part of the defendant.

The initial element a plaintiff must establish in any negligence cause of action is that the defendant owed a duty of care to plaintiff. The existence of the duty is a question of law for the court to decide. Absent a duty of care, there is no negligence action.

In the present case, the court held that there can be no negligence of action because the defendant did not owe a duty to the plaintiff. The plaintiff had no contract with the defendant alarm company. The contract between the alarm company and the property owner does not run between the plaintiff (a tenant in the building) and the alarm company and the plaintiff cannot be found to be a third party beneficiary to this contract that they are not mentioned in or part of.

Looking for quick answers on security topics? Try Ask SDM, our new smart AI search tool. Ask SDM →

Further, the court held that the alarm company is not an insurer to the plaintiff. In fact, the contract between the alarm company and the property owner specifically states that the alarm company is not an insurer to the plaintiff or plaintiff’s personal property held at the premises.

In citing a previous case that applied Pennsylvania law, the court held that fire and burglar alarm companies owed no legal duty to their subscriber(’s) tenants when the fire and burglar alarm companies contracted with the owner of the office building. The court held that the tenant could not use the office building owner’s purchase of alarm services to excuse its own failure to take reasonable steps to adequately protect itself from related losses.

In the current case, the court found that it would not be reasonable to hold the alarm company liable or negligent for the loss of a tenant that the alarm company had no duty to and no contractual obligation to.  

 


Readers Ask

Q

We have a security company and we are providing PERS services. Very frequently the party for whom we are performing the services is unable to sign our normal PERS contract. Frequently the spouse, relative or caregiver will offer to sign the contract. Is this acceptable?

A

We understand that frequently the person for whom the services are provided cannot or is unable to sign an agreement or even understand the agreement. Normally we would allow a family member or an appointed guardian to sign the agreement on behalf of the recipient. Frequently those persons will not sign because they do not want to assume the responsibility. However, if anything does go wrong, there is usually a person who will pursue a claim on behalf of the recipient. As long as that party knows or is aware that they are signing on behalf of the beneficiary to the contract and they accept the contract responsibility on behalf of the recipient, that will suffice. I would not, however, suggest that you accept the signature of a caregiver for obvious reasons. We are aware that in many instances the PERS company is providing service without a contract, but this is dangerous. We therefore suggest that you attempt to obtain the signature of a responsible party who is aware of his or her responsibilities in the event something does go wrong.

KEYWORDS: security systems

Share This Story

Looking for a reprint of this article?
From high-res PDFs to custom plaques, order your copy today!

Lessing E. Gold of Mitchell, Silberberg & Knupp is counsel to the California Alarm Association and a contributing legal columnist. He can be reached at sdm@bnpmedia.com.

Recommended Content

JOIN TODAY
to unlock your recommendations.

Already have an account? Sign In

  • SDM 100

    SDM 100: Top 100 Security Dealers of 2026

    The top 100 security dealers navigated a complex...
    Exclusives
    By: Karyn Hodgson
  • Security camera

    State of the Market: Video Surveillance

    As video surveillance shifts from siloed systems to...
    Exclusives
    By: Brianna Wilson
  • 2026 Industry Forecast

    SDM 2026 INDUSTRY FORECAST

    Rapid technology advances meet shifting economic...
    Trends & Industry Issues
    By: Karyn Hodgson
Manage My Account
  • SDM Newsletters
  • Online Registration
  • eMagazine Subscriptions
  • Subscription Customer Service
  • Manage My Preferences

More Videos

Sponsored Content

Sponsored Content is a special paid section where industry companies provide high quality, objective, non-commercial content around topics of interest to the SDM audience. All Sponsored Content is supplied by the advertising company and any opinions expressed in this article are those of the author and not necessarily reflect the views of SDM or its parent company, BNP Media. Interested in participating in our Sponsored Content section? Contact your local rep!

close
  • Doctor examining child patient with mother present in medical clinic
    Sponsored byHID

    The Human Side of Hospital Security: How Modern Visitor Management Protects People First

Popular Stories

Video surveillance camera

Why Video Health Monitoring Is a ‘No Brainer’

ESA Board of Directors Q2 26 Elections

Electronic Security Association Announces 2026 Board of Directors Election Results

TMA & SDM Logos

Becklar, Elite & Puget Win 2026 TMA/SDM Monitoring Center Excellence Awards

SDM Dealer of the Year 2026 Promotion

Poll

What’s the most promising trend in the industry?

What’s the most promising trend in the industry?
View Results Poll Archive

Products

Physical Security Assessment Handbook An Insider’s Guide to Securing a Business

Physical Security Assessment Handbook An Insider’s Guide to Securing a Business

See More Products
SDM 100 2026 Rankings

Related Articles

  • Security Law

    No Device? No Excuse: Court Upholds Duty to Defend

    See More
  • Aiphone

    Aiphone Adds Smartphone App to Multi-Tenant Video Intercom

    See More
  • Multi-Tenant Video Intercom - Aiphone - GT Series Uploading via NFC

    Features Added to Multi-Tenant Video Intercom

    See More

Related Products

See More Products
  • 9780367221942.jpg

    From Visual Surveillance to Internet of Things: Technology and Applications

  • facility manager.jpg

    The Facility Manager's Guide to Safety and Security

  • The Complete Guide to Physical Security

See More Products

Related Directories

  • Sicunet Inc.

    Sicunet is a leading provider of hybrid Cloud / On-premises, browser-managed access systems that can be managed from anywhere. Our all in one software manages door control, video directory intercom and elevator control in one database. Mobile credentials, mobile app management, video integration, multi-site, partitioning, Badging, wireless locks push notifications and much more. We OEM to multiple other industry suppliers.
×

Be in the forefront of security intelligence when you receive SDM.

Join over 10,000+ professionals when you subscribe today.

SIGN UP TODAY!
  • RESOURCES
    • Advertise
    • Contact Us
    • Directories
    • Store
    • Want More
  • SIGN UP TODAY
    • Create Account
    • eMagazine
    • Newsletter
    • Customer Service
    • Manage Preferences
  • SERVICES
    • Marketing Services
    • Reprints
    • Market Research
    • List Rental
    • Survey/Respondent Access
  • STAY CONNECTED
    • LinkedIn
    • Facebook
    • YouTube
    • X (Twitter)
  • PRIVACY
    • PRIVACY POLICY
    • TERMS & CONDITIONS
    • DO NOT SELL MY PERSONAL INFORMATION
    • PRIVACY REQUEST
    • ACCESSIBILITY

Copyright ©2026. All Rights Reserved BNP Media, Inc. and BNP Media II, LLC.

Design, CMS, Hosting & Web Development :: ePublishing