Milestone Systems, a provider of open platform video management software, has released the troubleshooting assistant for partners and customers using Milestone XProtect video solutions. The assistant is a self-help online tool that enables XProtect users to identify causes of issues, and guides them through a step-by-step resolution. This is an interactive decision tree that provides support in maintaining, upgrading and troubleshooting many common issues.

Find it at milestonesys.com/support.