The health and economic impacts of COVID-19 have fundamentally altered our families, work and communities. After a month disconnected from normal business operations, a set of best practices has taken shape. Join as Resideo’s Scott Harkins moderates a panel of experts from the security, residential services and HVAC industries to discuss how to navigate during the crisis on April 22, at 2 p.m. ET. The conversation will cover what actions they are taking, what conversations are happening and the positive impact it has had on their businesses.

Moderated by Scott Harkins of Resideo, panelists will include:

  • Brinks Home Security – William Niles, Chief Executive Officer
  • Custom Alarm – Melissa Brinkman, Chief Executive Officer
  • LOUD Security Systems – John Loud, President
  • NexStar Network – Jack Tester, Chief Executive Officer
  • ServiceTitan – Vahe Kuzoyan, President and Co-founder
  • Service Roundtable – Matt Michel, Chief Executive Officer
  • Suffolk Security – Paul Romanelli, President
  • Vivint –Todd Santiago, Chief Revenue Officer
  • Western Heating & Air Conditioning – Angie Snow, Vice President
  • Williams Comfort Air –Matthew Tyner, Director of Marketing

Panelists will answer questions that include developing a COVID-19 policy to help protect employees and customers, meeting challenges during a service call, and addressing attrition concerns with clients. This town hall is open for companies in the security, residential services and HVAC industries. Register in advance and submit questions for panelists at