Immix announced its AI Link, an API that will allow AI technology to integrate to its Immix software suite to reduce the number of false or nuisance alarms that hit a security monitoring center queue.
The initial solution utilizes Jemez Technology’s video analytics to take an attached alarm clip from any associated camera in Immix and analyze or filter that video to determine if there is a person or vehicle present that could be deemed a security threat. If the system detects such a threat, only then will it verify the alarm and present that alarm to a central station operator for processing.
The solution can be tailored to the needs of alarm monitoring providers, allowing security monitoring centers to select which sites and cameras to connect to the system for service, as well as allow them to set a threshold of confidence for each scenario based on a percentage, which will then determine what alarms actually get presented to a monitoring center operator or agent.
This solution will enable Immix customers to reduce alarm counts by an order of magnitude and, thus, better utilize personnel and achieve new efficiencies, both operational and economical, to expand their service offering and increase recurring revenue streams. It is tightly integrated into the Immix central station monitoring software to streamline the alarm handling flow without losing any video data, as all unverified events are still logged and available for review.
“Immix has been seeking a way to truly affect the alarm monitoring industry in a very meaningful way. Through this integration with Jemez Technology, and with the addition of this capability within the Immix software, we have done exactly that,” said Chris Brown, vice president, Immix. “We are especially proud and confident that this will be an absolute game-changer for the video monitoring industry. False and nuisance alarms are by far the biggest challenge monitoring providers face and this solution adds that extra layer of intelligence within our platform that can meet that challenge head on and beat it. Immix and Jemez are dedicated to continued advancement of this solution as technology allows throughout 2020 and beyond.”
The solution is available to all Immix customers running the latest interface and hosting their Immix instance on Microsoft server 2012 or later.