National Monitoring Center (NMC) recently unveiled its new website, designed to support its strategic goal to provide an exceptional experience to dealers and integrators.
The E-1600-RDA ADA Compliant emergency phone is designed to provide quick and reliable hands-free communication for any standard analog telephone line or analog phone system station port.
False alarms have long troubled video monitoring stations. With stations in Lafayette and Baton Rouge, La. and Chicago, Ill., Acadian Monitoring Services did better than most in the industry, estimating only two of three alarms received were false.
Jacqueline Brogan, 2020 Central Station Manager of the Year of Alarm Detection Systems, discusses how to communicate with your team to ensure a positive work environment.
January 13, 2021
Jacqueline Brogan, central station manager at Alarm Detection Systems in Aurora, Ill., is The Monitoring Association’s 2020 Central Station Manager of the Year for her work in leading a team of more than 20 operators. She first joined the team in 2012 as an operator, then became a customer service representative in 2015. She returned to the central station in 2019 to take on her current position.
Central station redundancy and its significance is essential to understand. A select group have maintained redundancy over the years, although UL hasn’t mandated redundancy until recently.
Traditional security and the smart home are the same. There — I’ve said it. Our industry likes to see them as different, but for someone growing up now, without any preconceptions of alarm systems, they all just look like a lot of gadgets for the home. So what does this mean for the smart home and traditional alarm monitoring?