AfterMarket Consulting introduced two new online training courses specifically designed for technical and support staff. “Customer Service Skills” and “Service Sales Skills” are focused on employees of firms that provide installation and services on technology-based products and systems.
HID Global announced that its Quantum Secure SAFE Sports and Events Access Manager has earned the National Center for Spectator Sports Safety and Security (NCS4) “Lab Tested” designation, awarded to products that undergo the rigors of operational testing in a sports environment.
At the general membership meeting in Nashville this June, TMA members chose Ivan Spector of Montreal-based Sentinel Alarm Co. as their next president. In anticipation of the changes, SDM spoke with Spector regarding his upcoming appointment.
Jack L. Hayes International Inc., consultants in asset protection and safety, surveyed 23 large retail companies and 16,038 stores (representing a cross-section of the U.S.), with a total of $377,420,446,000 in annual retail sales in 2016.
Renova Technology, a 23-year-old after-market B2B repair services provider based in Atlanta, reported its customers — primarily commercial security integrators — documented savings of $5.8 million in 2016. In 2017 Renova projects its customers will save more than $10 million as a result of both a rapidly growing customer base and greater participation by existing customers.
Former Commissioner of the NYPD Ray Kelly will deliver this year’s keynote address at ISC East, sponsored by the Security Industry Association. ISC East, the Northeast’s largest converged security tradeshow, will be taking place at the Javits Center in New York on November 15 & 16. The keynote will take place on Wednesday, November 15 at 2:00 p.m. and is sponsored by Altronix Corporation.
Campus Martius, a park in downtown Detroit, has just received a network of security cameras that will be monitored by Detroit police and the security operations of some downtown businesses, according to an article in the Detroit Free Press.
If you’re a security integrator who isn’t recommending plumbing leak detection and control devices, you’re leaving your clients exposed, while your business leaks opportunities.
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