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At ISC West I had the privilege to serve for the first time as a judge for SIA’s New Product Showcase Awards. What a fascinating experience! Not only was I able to watch each company in my judging category present their working products and describe them in detail, I also was able to learn from the other judges — consultants, architects, systems integrators — about what they considered to be the key elements of each product, and what would make them choose one over another.