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Home » Multimedia » Podcasts » SDM Editors' Podcast

Exclusive interviews, market intelligence, and the stories behind the headlines.

SDM Editors' Podcast

Stay ahead with the SDM Editor’s Podcast — your source for the latest trends, insights, and stories shaping the security industry. Each episode features timely news, exclusive interviews with industry leaders, and deep dives into the technologies and strategies driving success for dealers, integrators, and monitoring professionals. Whether it’s market intelligence, best practices, or expert perspectives, we bring you the knowledge you need to make informed business decisions and stay competitive in today’s evolving security landscape.

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13:00
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ACRE Chief Product Officer On How the Industry Can Become More Cyber Secure

While it seems obvious that security products should protect consumers from all types of threats, the physical security industry is falling behind in cyber security. Here, ACRE Chief Product Officer Kim Loy talks about the cyber security initiatives she is working to develop for all of ACRE’s products, and explores why it’s taken so long for the industry to protect customers from hackers.

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01-09-2020
24:00
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Boon Edam’s Tracie Thomas Discusses the Risks of Turnstile Tailgating

Recently, Boon Edam conducted a survey to find out what security professionals think about the risks of tailgating via turnstiles into their facility. Here, Boon Edam Vice President of Marketing Tracie Thomas discusses the results of this survey, and why security industry professionals should care. Find the survey at https://bit.ly/34esLy3.

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12-13-2019
19:00
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Custom Alarm CEO Melissa Brinkman On Getting the Right Employees On the Right Seat of the Bus

Custom Alarm is a security company out of Rochester, Minn., that offers fire inspections, connected security, video surveillance, access control and interactive services. Melissa Brinkman’s father Leigh Johnson founded the company, and she came to work at the family business in 1998 after spending several years in management positions in the hospitality industry. She held various positions at Custom Alarm, from marketing, to sales manager, to customer services manager, before being promoted to CEO in 2014. Here, Brinkman talks about the company’s 50th anniversary, working at the family business, why she’s so passionate about customer service, staffing and more.

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10-30-2019
13:00
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Advanced Security Systems CEO Talks the Importance of Customer Service, Why His Employees Received Ritz-Carlton Training

Advanced Security Systems, based out of California, is a family owned and operated security and alarm monitoring company that takes pride in its customer relationships. So when President and CEO Chuck Petrusha noticed customer service wasn’t where it should be, he enlisted the help of the Ritz-Carlton company to train his employees and redefine Advanced Security’s service values.

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09-03-2019
19:00
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Guardian Leadership Discusses Brand Refresh

On Thursday, May 16, Guardian held the first ever company-wide town hall in its 69-year history to announce a brand refresh and reveal a new logo to its employees and their families and friends. In this exclusive SDM interview, Guardian President Bryan Cipoletti and Vice President of Marketing Kevin Bish discuss these changes, and what they mean for the future of Guardian.

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05-20-2019
33:00
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Three Industry Insiders Talk Sustainability, Going Green on Earth Day

In honor of Earth Day, SDM spoke with Morgan Cassidy, LEED Green Associate for ASSA ABLOY, Jonathan Pine, CEO and president of Renova, and John Burke, manager of regional communications for G4S, about the sustainability steps their companies have made.

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04-22-2019
15:00
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SDM’s 2018 Dealer of the Year Interviewed by Local Radio Station

Kentucky radio station WEKU-88.9 FM recently interviewed Jeremy Bates, president of Bates Security/Sonitrol of Lexington (SDM’s 2018 Dealer of the Year) about the security industry, trends and what it was like being named dealer of the year! Take a listen here:

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01-15-2019
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