FieldHub, a cloud-based CRM, accounting, and operations platform designed for security system dealers, and Affiliated Monitoring, a provider of live agent life safety monitoring services, announced a partnership that provides new capabilities and an enhanced seamless experience for creating and managing monitored subscriber accounts.
This partnership offers a comprehensive solution for managing operations in a single cloud-based platform. FieldHub’s plug-in framework enables easy integration with monitoring center software platforms. FieldHub will wide-launch the new integration with Affiliated Monitoring’s API as part of the company’s next major release, scheduled for the second quarter of 2023.
“This integration is a true win-win for the entire security system industry ecosystem,” said Miles Fawcett, CEO, FieldHub. “Dealers will benefit from an enhanced ability to create and manage their subscribers’ accounts through FieldHub’s platform while realizing the advantages of Affiliated Monitoring’s services.”
“We are excited to welcome FieldHub, an established well-regarded platform in the alarm industry, to the family of CRMs integrated into Affiliated Monitoring,” said Mike Zydor, managing director, Affiliated Monitoring.
According to Adam Jacobs, president of American Alarms, “We are thrilled with how the FieldHub platform’s all-in-one approach has significantly increased efficiency and productivity. We are also delighted with Affiliated Monitoring and FieldHub’s collaboration in terms of their joint responsiveness with regards to our feedback, and the demonstratively seamless integration between the two platforms has already shown to offer significant value when it comes to optimizing our workflow.”
For more information, visit: affiliated.com and fieldhub.com.