The Glenview Ill. Public Safety Dispatch Center and the City of Allen, Texas Police and Fire Communications became the 140th and 141st Emergency Communications Centers (ECCs) in the United States to implement The Monitoring Association’s (TMA) Automated Secure Alarm Protocol (ASAP). Launched in 2011 as a public-private partnership, TMA’s ASAP service is designed to increase the accuracy and efficiency of calls for service from alarm monitoring centers to Emergency Communication Centers (ECCs), according to the announcement.

The Glenview Ill. Public Safety Dispatch Center is the first ECC in the state of Illinois to implement ASAP. Glenview went live January 9-10th, 2024, with the following companies: Rapid Response Monitoring, Security Central, Quick Response, Securitas, Everon (formerly Protection One), Guardian Protection, Johnson Controls, Alarm Detection Systems, United Central Control, National Monitoring Center, Affiliated Monitoring, Vivint, Brinks and ADT. Vector Security will be on board soon.

“TMA is especially pleased to welcome our first ECC in the state of Illinois to ASAP,” said Steve Butkovich, TMA president. “A total of 22 new ECCs went live in 2023. ASAP now covers over 15 percent of the U.S. population, which accounts for over 52,000,000 people nationwide. Eighty percent of the alarms in the U.S. are monitored by ASAP-enabled monitoring centers.”

The City of Allen, Texas Police and Fire Communications is the 17th in the state of Texas to implement the ASAP. The City of Allen went live on January 17th, 2024, with the following companies: Rapid Response Monitoring, Vector Security, Security Central, Johnson Controls, Securitas, Dynamark, Alert360, United Central Control, Everon (formerly Protection One), Guardian Protection, National Monitoring Center, Affiliated Monitoring, Vivint, Brinks and ADT.

“We are excited to be live with the ASAP-to-PSAP program at our agency. We look forward to having a partnership with the alarm vendors via ASAP-to-PSAP to help better serve our responders and citizens within our community,” Jennifer Qvist, police specialist for the Allen Police Department.

For more information, visit: tma.us.