Interface Systems announced the launch of an enhanced intelligent voice-down system. This updated solution now seamlessly integrates with Interface Systems’ Interactive Security Operations Center (iSOC), allowing for immediate intervention by remote specialists to augment AI-powered automated deterrents.

As quick-service restaurants (QSRs) and retail establishments continue to battle loitering, vandalism, and burglaries, they are looking for effective solutions to automatically detect and discourage loitering and other suspicious activity. Interface’s intelligence voice-down system can proactively detect individuals and vehicles loitering or behaving suspiciously by leveraging state-of-the-art AI-enabled cameras, according to the announcement.  It uses customizable audio messages, auxiliary lighting and sirens to effectively alert potential troublemakers to the security presence and possible law enforcement response.

If the threat persists even after delivering automated voice-down commands, the system will escalate the issue to remote intervention specialists at the iSOC. Using live video and audio feeds, intervention specialists can quickly assess the situation and take appropriate action, including notifying law enforcement. The enhanced voice-down solution can also be deployed for retail, restaurant and car wash chains that are already leveraging Interface’s Virtual Security Guard services, the announcement states.

“Interface Systems remains committed to delivering innovative solutions that enhance security, streamline operations, and provide peace of mind for businesses nationwide. Our upgraded intelligent voice-down solution represents a significant step forward in proactive security measures for our customers,” said Steve Womer, senior vice president of engineering at Interface Systems. “By integrating remote intervention capabilities directly into our intelligent voice-down system, Interface is responding faster than ever to potential threats, safeguarding customer premises and ensuring the safety of their customers and staff.”