Everon announced that Ibrahim Kassem has joined the team as chief technology officer to lead the technology vision and strategy for Everon’s wide range of offerings.

Kassem is a 35-year veteran in the security and information technology space, with extensive experience that spans senior-level leadership and visionary technology roles for Stealth Monitoring, Protection 1, and ADT.

As chief technology officer, he will leverage his vast experience to lead the direction of Everon’s proprietary, technology-based offerings. According to the announcement, this includes innovating Everon’s customer engagement portal, aiming to create a more seamless, self-service account management experience by incorporating a series of strategic, customer-requested innovations. The company said Kassem’s leadership will also be critical as Everon expands into the remote video monitoring market, focused on identifying key solutions needed to establish Everon as a leader in this space – including industry-leading artificial intelligence (AI) and analytics, monitoring, and camera/NVR system health monitoring platforms.

“Ibrahim is a transformative leader, with the future-forward mindset essential to creating an intentional technology strategy that is supportive and responsive to our customers’ evolving needs,” said Don Young, CEO, Everon. “His decades of experience speak to the investment Everon is making in innovation, joining an executive leadership team with a proven track record of advocating for transformational solutions across the commercial security and integration space. He will be instrumental in shaping our organization’s approach to customer partnerships through technology, driving system optimization and enhanced service quality.”

Kassem said, “It’s about identifying technologies that ultimately make our customers’ day-to-day easier and optimizing how they do business with us We’re focused on promoting solutions that can create a new layer of integration, giving customers more access to their data and systems and making those systems easier to control and interact with.”