Prosegur Security, a global company in security solutions that ranked No. 28 in SDM’s Top Systems Integrators for 2025, announced today that its U.S.-based Integrated Security Operations Center (iSOC) has officially earned the UL 827B Video Monitoring Center certification.

This designation assures customers that Prosegur’s monitoring operations have been rigorously evaluated by an independent third party, meeting the most demanding benchmarks for reliability, performance, and compliance.

“Achieving UL Listed Monitoring Center status is more than a certification—it’s a clear signal to our clients that we operate at the highest level of security and operational integrity,” said Jose Rivero, senior vice president of Prosegur’s U.S. technology division. “This accomplishment reflects our team’s dedication to excellence and our ongoing mission to provide customers with unmatched peace of mind.”

Tom Fales, senior director of iSOC Services, added, “UL 827B certification validates our investment in advanced technologies, rigorous processes, and the expertise of our team. Clients can be confident knowing their security is backed by a monitoring center that not only meets but exceeds industry benchmarks for quality and resiliency. This milestone reflects our unwavering commitment to protecting people, property, and assets, while driving innovation and trust in everything we do.”