Immix, the global provider of commercial central station and remote SOC software, and Robotic Assistance Devices Inc. (RAD), a wholly owned subsidiary of Artificial Intelligence Technology Solutions Inc. (AITX), an innovator in AI-driven security technology, intend to develop a feature-rich integration between RAD’s security devices and the Immix platform.

This enhanced integration introduces advanced device-level functionality and establishes the foundation for RAD’s SARA (Speaking Autonomous Responsive Agent) automation, directly responding to increasing demand from customers seeking more control and real-time insights. By enabling live video access, interactive audio capabilities, device configuration tools, and other operator-centric features, the collaboration aims to provide immediate value while laying the groundwork for future automation.

“Our work with Immix is essential to how our devices provide maximum value to our shared client base,” said Steve Reinharz, CEO, chief technology officer, and founder, AITX and RAD. “This expanded integration is not just about connecting two platforms; it’s about leveraging our combined strengths to deliver on the market's demand for additional data, control, and functionality. We see immense potential in this collaboration to deliver tangible operational improvements for our users today and redefine the future of remote monitoring.”

Chris Brown, CEO, Immix, said, “Immix is dedicated to providing our customers with the most capable and efficient platform to manage their security operations. Integrating a robust feature set from RAD’s leading devices — including ROSA, RIO, AVA, and potentially ROAMEO — puts us in a position to offer a significant step forward in the effectiveness of an operator, providing them with the immediate context and the tools necessary for a quick and well-informed response. This initiative is a clear expression of our strategic synergy with RAD.”

The goal of this development is to develop an integration that brings a comprehensive suite of advanced features and provides additional tools and helpful data directly to the operator, including:

• Real-time Situational Awareness: Enabling access to live video streams and actionable alarms with the relevant footage or clip of what triggered the alarm.
• Active Deterrence and Control: Integrating more interactive functionality such as one-way or even two-way audio, relay control, and PTZ control allows for the operator to take deterrent measures or interact with individuals on the site during events. For example, this could allow operators to perform live call-downs or warnings, trigger sirens or strobes, or activate pre-configured LED display messages or pre-recorded audio messages.
• Operational Efficiency: Support for retrieving device configuration through Immix’s Get Config feature, and other potential functionality such as playback of recorded video footage or Immix’s Ecare feature, which serves as a health check to assure the device is online, increase the efficiency of the onboarding process for new sites, as well as forensic search that might be helpful during an event.

Both RAD and Immix are actively engaged in the technical development process.